PayMongoC61
Payment Processor · Registered Philippine businesses selling online (Shopify, WooCommerce and custom sites, social commerce thr…
Overview
For a Philippine business that sells online or takes QR payments at a counter, PayMongo is a sensible default: one account covers cards, the main e-wallets, QR Ph, online banking and BillEase, the rate card is public, and QR Ph at 1.34% + VAT (about 1.5% all-in) is cheap. Card payments are dearer, and the ₱13.39 fixed fee makes small card sales expensive: a ₱1,000 card sale costs ₱50 with VAT, a ₱100 one ₱18.50. The grade stops at B for three reasons. Money is slow by default: new accounts are paid weekly and cards take three banking days to clear; a twice-weekly schedule is self-serve, but anything faster means asking support or paying for Instant Settlement. There is no card terminal, so in-person selling means QR Ph only. And the terms let PayMongo suspend an account with or without notice, hold disputed funds and withhold settlement over pending or anticipated chargebacks.
Best for: Registered Philippine businesses selling online (Shopify, WooCommerce and custom sites, social commerce through payment links) and counters or market stalls happy to take QR Ph, which now carries most of PayMongo's payment volume, especially where tickets are big enough for the ₱13.39 card fee not to matter.
Strengths
- + A detailed public rate card with no setup or monthly fee: QR Ph 1.34%, e-wallets 1.70% to 2.23% and BillEase 1.34% (before VAT) are competitive, and payouts, fraud screening and support tiers are priced on the same page.
- + Broad local coverage in one account: cards, Google Pay, GCash, Maya, GrabPay, ShopeePay, QR Ph from 30-plus banks and wallets, direct online banking and BillEase, through links, hosted checkout, Shopify, WooCommerce, Magento and PrestaShop plugins, or the API.
- + Regulated locally on two fronts: PayMongo Philippines, Inc. is on the BSP's register of operators of payment systems, and PayMongo Payments, Inc. is on its list of supervised e-money issuers, which is what lets settlements land in a wallet that can pay suppliers for ₱10 a transfer.
- + Well backed and now profitable by its own account: Stripe led its 2020 Series A, and chief executive Jojo Malolos says it has been net-income positive since November 2025.
Trade-offs
- – Slow money by default: new accounts are paid weekly and verified businesses twice a week, cards take three banking days to clear and e-wallets two, and faster options (daily payouts, T+1 clearing, Instant Settlement) need PayMongo's approval or an extra fee.
- – No card terminal, card reader or Tap to Pay, so a shop that wants to take physical cards needs another provider. In person, PayMongo offers QR Ph only.
- – The ₱13.39 fixed card fee (₱15 with VAT) is heavy on small tickets: a ₱100 card sale costs ₱18.50, and PayMongo's own product page quotes a different card rate (3% + ₱15) from its pricing page.
- – The terms let PayMongo suspend or terminate accounts with or without notice, withhold settlement over anticipated chargebacks or suspicious activity, and recover amounts owed from payouts, the Wallet or the merchant's bank account.
- – Unregistered individual sellers cannot take GCash or cards, and every method beyond QR Ph needs a separate review; the handful of public Trustpilot reviews complain about slow approvals, rejections and support.
Fees in detail
- Online rate: Cards 3.125% + ₱13.39; QR Ph 1.34% (+ VAT)
- International: International Visa and Mastercard cards cost 4.02% + ₱13.39 before VAT (about 4.5% + ₱15 with VAT) as of September 2026. The terms limit pay
- Disputes: PayMongo's pricing page lists no chargeback fee. Its Terms of Use make the merchant liable for every chargeback, reversal, refund and any fi
Standard published rate for a domestic online card payment. Confirm current pricing on PayMongo's pricing page.
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