HitPayB76
Payment Processor · Singapore sole traders, shops, F&B outlets, tutors, studios and small online sellers whose customers pay mo…
Overview
HitPay is a sensible choice for a Singapore small business that wants PayNow, cards and the region's wallets on one account with published prices and no monthly fee. PayNow is cheap, especially at the counter, and the bundled store, invoicing and POS tools save a separate software bill. We hold it at B because card rates are ordinary list prices with a fixed S$0.50 on every payment, HitPay's own tools add 0.2% on top, the merchant agreement is a one-year auto-renewing term with wide discretion to hold funds, and reviewers describe slow support when something goes wrong.
Best for: Singapore sole traders, shops, F&B outlets, tutors, studios and small online sellers whose customers pay mostly by PayNow or local wallets, and who want online and in-person payments on one dashboard without a monthly fee.
Strengths
- + No setup or monthly fee, and a detailed per-method price list for Singapore published on the website
- + PayNow is cheap, at 0.4% in person and 0.65% + S$0.30 online on payments of S$100 or more
- + Wide range of local methods: PayNow, GrabPay, ShopeePay, Atome, ShopBack, WeChat Pay, UPI and a cross-border QR for tourists
- + Online checkout, payment links, invoices, store, POS and Tap to Pay on one account
- + Licensed by MAS as a Major Payment Institution, including for merchant acquisition, with customer money held in a trust account
- + Non-card money pays out the next calendar day, with a S$1 minimum
Trade-offs
- – Card rates are standard list prices with a S$0.50 fixed fee on every payment, which is expensive on small tickets
- – HitPay's own payment links, invoices, store, POS and recurring billing each add 0.2% per transaction, and the Shopify app adds 0.5%
- – The merchant agreement is a one-year term that renews automatically and needs a month's notice before it ends
- – The terms allow reserves, payout holds of up to 120 days to cover disputes, and withholding without a time limit on a suspected breach
- – Custom rates require more than S$50,000 a month, and can be withdrawn after three months below that level
- – Reviewers complain of slow support responses and account rejections without explanation
Fees in detail
- Online rate: 2.8% + S$0.50 domestic cards (Singapore)
- International: As of October 2026, international cards cost 3.65% + S$0.50 online and 3.2% + S$0.50 in person for Singapore merchants. HitPay adds 2% on fo
- Disputes: S$20 per chargeback for Singapore merchants (HitPay help centre, August 2026). The disputed amount and fee are deducted from your balance an
Standard published rate for a domestic online card payment. Confirm current pricing on HitPay's pricing page.
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