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FortisC60

Payment Processor · Mid-market B2B businesses running Acumatica, Microsoft Dynamics 365, NetSuite, QuickBooks or Sage that want…

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Overview

Fortis is a credible embedded-payments company doing a specific job well: putting card and ACH acceptance inside ERP and business software rather than alongside it. If you already run Acumatica, Dynamics 365, NetSuite, QuickBooks or Sage, that integration work is real and worth something. Two things keep the grade at the bottom of the B range. First, no pricing of any kind is published — not a rate, a fee, a term or an exit cost. Second, and more unusual, the third-party sources that normally fill that gap contradict each other outright: one says month-to-month with no termination fee, another says a one-year term with a $99 exit charge. When the public record cannot agree on whether a contract exists, the only safe assumption is that yours will be whatever the paper says, and you must read it.

Best for: Mid-market B2B businesses running Acumatica, Microsoft Dynamics 365, NetSuite, QuickBooks or Sage that want payments inside the ERP workflow, and software platforms looking for a payfac partner that will handle registration, compliance and revenue share on their behalf.

Strengths

  • + The ERP integration list is the real product: Acumatica, Microsoft Dynamics 365, NetSuite, QuickBooks and Sage, plus ecommerce platforms. If your business already runs on one of these, embedded acceptance saves a genuine and expensive piece of integration work.
  • + It is registered as both a payment facilitator and an ISO for multiple banking partners including KeyBank and Fifth Third, so it can structure a software partnership either as a full payfac arrangement or as a referral relationship rather than forcing one model on every partner.
  • + Serious institutional backing. Lovell Minnick Partners first invested in December 2019, and on 12 March 2025 Audax Private Equity joined LMP in a growth-oriented recapitalisation. Audax reported roughly $19 billion in assets under management as of June 2024 and LMP has raised over $5 billion since inception.
  • + The B2B focus is coherent rather than cosmetic — accounts-receivable payments, invoice presentment, ERP reconciliation and platform monetisation all address the same customer, which is more than most processors claiming a B2B story can say.
  • + 82% of its 1,007 Trustpilot reviews are five-star. The distribution shape argues that many of those were solicited, but a company with a thousand reviews and a real support operation is not an unknown quantity.
  • + Fortis is upfront about what it is regulated as. Its own site names the payment facilitator and ISO registrations and the sponsoring banks behind them, which is more disclosure than most processors offer about who is actually holding the risk.

Trade-offs

  • – No pricing whatsoever is published — no rate, no rate range, no monthly fee, no gateway fee, no chargeback fee, no term, no termination fee. Every number in this review came from third parties.
  • – The third-party record contradicts itself on the most important question. One review directory reports "No Contract Required — Month-to-month" with no early termination fee; another reports a one-year term with a $99 early termination fee, a $75 application fee and a $25 chargeback fee. Both cannot describe the same agreement, and neither is confirmed by Fortis.
  • – Difficulty cancelling is the dominant complaint on Trustpilot's one-star reviews: repeated termination requests ignored, charges continuing after cancellation, and refunds refused despite written agreements to waive cancellation costs.
  • – The Trustpilot distribution is bimodal — 82% five-star and 11% one-star with almost nothing in between — which is what a solicited-review programme layered over organic complaints looks like. The 3.6 average flatters the experience of the merchants who had a problem.
  • – One directory lists 48-month locked equipment leases. If hardware is bundled into your deal, a four-year locked lease can outlast and out-cost the processing agreement it came with.
  • – Fortis publishes no founding year and its corporate history is genuinely unclear. Third-party sources trace it to a company founded in Novi, Michigan in 1998 as Cambridge Payment Systems, later Fortis Payment Systems, rebranded to FortisPay and then to Fortis in October 2021, with the headquarters now in Plano, Texas. We could not corroborate the 1998 date or the Cambridge lineage from Fortis or from any primary source, so we have left the founding year off this listing rather than assert it.

Fees in detail

  • Online rate: Not published. Fortis's proposition to software platforms is payments monetisation — the platform earns a share of the processing revenue —
  • Contract: Not published by Fortis and disputed among third parties — described as month-to-month with no contract by one source and as a one-year term by another. Because Fortis is registered as both a payment facilitator and an ISO for multiple banks, the contracting entity and therefore the terms can differ between deals.

Standard published rate for a domestic online card payment. Confirm current pricing on Fortis's pricing page.

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