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PaymobC62

Payment Processor · Small and mid-sized online businesses registered in Egypt, the UAE or Saudi Arabia that sell mainly to loca…

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Overview

Paymob is an Egyptian-founded payment provider that also signs merchants directly in the UAE and Saudi Arabia through its own local companies. It publishes a real card rate for each country, has no monthly fee on its Egyptian and UAE pricing pages, and supports the local payment methods merchants there need: mada in Saudi Arabia, mobile wallets and kiosk cash in Egypt, plus instalment options. The grade stops at B- for four reasons. The Saudi website shows different card rates in different places. The UAE terms lock you in for 24 months and add AED 110 a month if you process less than AED 10,000. Both Gulf contracts let Paymob withhold settlements and keep disputed money for 120 days or longer. And its small UAE Trustpilot profile is dominated by complaints about held funds, unexpected fees and slow support.

Best for: Small and mid-sized online businesses registered in Egypt, the UAE or Saudi Arabia that sell mainly to local customers and want one provider for cards, local debit schemes, wallets and instalments. It also suits Egyptian retailers who want a card terminal with daily settlement.

Strengths

  • + Publishes a per-transaction card rate for each of its three main markets, with no monthly or subscription fee listed on its Egyptian and UAE pricing pages
  • + Built for local payment methods: mada in Saudi Arabia, mobile wallets and kiosk cash in Egypt, and instalments, with more than 60 payment methods across the platform, according to Paymob
  • + On the Central Bank of the UAE's register as a Category III retail payment services licensee, and announced a full payment service provider licence from the Central Bank of Oman in January 2024
  • + Large and well funded: more than 390,000 merchants and a $35 million pre-Series C round co-led by Mubadala and the EBRD in September 2026
  • + Egyptian terminal rates fall with volume, from 2.5% down to 1.75%, and terminal sales settle daily

Trade-offs

  • – The Saudi website shows different card rates in different places (1% + SAR 1 on mada and 2.7% + SAR 1 on Visa and Mastercard in the pricing table; 2.75% + SAR 1.5 on the online-payment page; 2.9% + SAR 1 in the pricing page's underlying HTML), so the rate in your contract is the only one to rely on
  • – UAE terms commit you exclusively for 24 months and add AED 110 a month if you process less than AED 10,000
  • – UAE and Saudi terms let Paymob withhold settlements at its discretion and keep disputed amounts for 120 days or longer after termination
  • – Online payouts are weekly in Egypt and the UAE, and no faster option is published
  • – Its UAE Trustpilot profile scores 2.5 from 20 reviews, 75% of them one-star, with repeated complaints about held funds, rates above those agreed, and slow support

Fees in detail

  • Online rate: 2.75% + EGP 3 in Egypt
  • International: Saudi Arabia: 3.5% + SAR 1 per transaction on international mada, Visa and Mastercard cards, according to the Saudi pricing page (September
  • Contract: 24 months in UAE; 30 days' notice in KSA

Standard published rate for a domestic online card payment. Confirm current pricing on Paymob's pricing page.

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