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Leap PaymentsC50

Merchant Account (ISO) · Small and mid-sized merchants who want interchange-plus rather than tiered pricing, are willing to insist o…

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Overview

$43

Best for: Small and mid-sized merchants who want interchange-plus rather than tiered pricing, are willing to insist on a written fee schedule and contract term before signing, and value a locked markup over a low introductory rate.

Strengths

  • + Interchange-plus for every customer, not just large ones. That is the pricing model that lets a merchant see what the card networks charge and what the processor adds, and it is what small merchants are usually denied in favour of opaque tiered pricing.
  • + The Lifetime Rate Lock is a real commitment in a market built on quiet annual increases: Leap Payments states its processing fees, authorization fees and monthly account maintenance are locked for the life of the account, with the sole stated exclusion being if matters outside its control make the programme nonviable.
  • + Interchange savings pass through in both directions. When interchange falls, the company states the client gets the reduction immediately — the mirror of the increases being passed on at cost. Not every interchange-plus provider hands back decreases.
  • + The complaint record is light. The Better Business Bureau shows three complaints closed in three years with only one in the past twelve months, and all are recorded as resolved with BBB assistance. Independent reviews carry more praise than criticism, particularly for customer service and rates.
  • + It has real standing with its acquirer. In its own March 2020 press release Leap Payments says it was recognised at Elavon's 2019 MSP conference as the number one MSP/ISO in the Western Region for merchant account activations, describes a ten-year Elavon partnership, and says it has processed billions of dollars through Elavon and US Bank across thousands of merchant accounts. Self-reported, but specific, and consistent with independent reviewers describing it as an Elavon ISO/MSP using Elavon's 24/7 support.
  • + It will buy out an incumbent's early termination fee for qualified merchants processing over $10,000 a month, which removes the usual reason a business stays on a bad contract.

Trade-offs

  • – The markup is never published, which makes the interchange-plus promise unverifiable at the shopping stage. Interchange is identical wherever you buy, so the plus is the entire competitive question and it is the one number the site does not answer.
  • – Sources flatly contradict each other on contract terms. Some independent reviews describe month-to-month service with no contract and no early termination fee; another reports a $295 early termination fee, a $10 monthly fee and a $59 PCI compliance fee. A merchant complaint on record describes a three-year term and an exit fee that were not properly disclosed. Do not sign on a verbal assurance.
  • – The company's own about page says Leap Payments is a sales office for WorldPay, an FIS Global company. That is out of date twice over: FIS sold its majority stake in Worldpay to GTCR in 2024, and Global Payments completed its acquisition of Worldpay on 12 January 2026. Meanwhile independent reviewers and a 2020 press release describe Leap Payments as a registered ISO and MSP of Elavon. Establish which acquirer will actually hold your account before you sign.
  • – The Better Business Bureau currently shows no rating for Leap Payments and no accreditation, stating it has insufficient information to issue one — while the company's marketing history and third-party reviews cite an A or A+ rating and accreditation dating to 2009. Whatever the history, the current file is unrated.
  • – The recurring service complaint is fee accumulation: reviewers describe being nickel-and-dimed by monthly and per-feature charges for a wide catalogue of add-ons. On interchange-plus, that is exactly where a low markup can be quietly recovered.
  • – The Lifetime Rate Lock has an escape hatch. It can be discontinued if matters outside Leap's control make it nonviable — undefined, and unilaterally judged. It is still a better commitment than most, but it is a promise rather than a term you can enforce from the public page.

Fees in detail

  • Online rate: The same interchange-plus structure covers e-commerce, virtual terminal and online invoicing. No published markup.
  • Contract: Unresolved, and you should treat that as a red flag until you have the paperwork. Leap Payments publishes no standard merchant agreement and states no term on its site. Independent reviews split: some describe month-to-month service with no contract, another reports a three-year term. A merchant complaint on file describes a three-year term and early termination fee that were not properly explained at signing. Since the same company cannot be both, the only safe assumption is that terms vary by deal — which means the term you get is the term you negotiate and read.

Standard published rate for a domestic online card payment. Confirm current pricing on Leap Payments's pricing page.

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