Revmrr

Shift4B67

Platform & Vertical SaaS · Restaurants, hotels, resorts, stadiums, and entertainment venues of any size, plus multi-location retail an…

Visit Shift4 ↗

Overview

Shift4 is one of the strongest choices in hospitality payments: a genuine end-to-end stack that runs restaurants, hotels, and venues at any scale, with onboarding that reviewers consistently praise. The trade-offs are real but manageable — negotiated pricing you must scrutinize, contracts that are expensive to leave, and support that gets mixed marks post-sale. Go in with the fee schedule and cancellation clause nailed down and it earns its B+.

Best for: Restaurants, hotels, resorts, stadiums, and entertainment venues of any size, plus multi-location retail and enterprise merchants who want POS, gateway, and processing unified with one accountable provider.

Strengths

  • + End-to-end stack — acquiring, gateway, and Shift4 Dine POS — under one provider, strongest in restaurants and hospitality
  • + Scales from single locations to stadiums, resorts, and enterprise multi-location chains
  • + Fast setup and onboarding, reflected in a 4.2 Trustpilot average across 890+ reviews
  • + Full payment coverage: in-person, online, keyed, ACH/EFT, and major digital wallets
  • + Standard funding in 1–2 business days with generally no minimum payout threshold

Trade-offs

  • – Quote-based pricing with limited transparency, and BBB complaints center on unexpected fees
  • – Cancellation can be costly — ETFs often $250–$500, and some contracts charge liquidated damages equal to the remaining term
  • – Customer support experiences are mixed once you're past onboarding
  • – Years of acquisitions leave the product ecosystem feeling fragmented in places

Fees in detail

  • Online rate: 2.7% – 3.5% + $0.10 – $0.30 per transaction
  • International: +1% cross-border fee (in addition to normal card rates)
  • Disputes: $$15 – $25 per chargeback

Standard published rate for a domestic online card payment. Confirm current pricing on Shift4's pricing page.

Startups on RevMRR using Shift4

RevMRR can't verify revenue through Shift4 yet. Verify your revenue →